Shipping

We know you’re excited to receive your VTC handsewn cuteness!! Once your order is placed, you can expect it to ship within 2-10 business days. You will receive a shipping confirmation email with a tracking number so you’ll know it’s on its way. Packages are shipped via USPS and typically arrive within 3-5 business days after shipment. Currently, we only ship in the United States.

Shipping Rates

$4 flat rate shipping on orders weighing under 0.25 lb
$6 flat rate shipping on orders weighing 0.25-0.74 lb
$8 flat rate shipping on orders weighing 0.75-0.99 lb
$10 flat rate shipping on orders weighing 1.0-2.9 lb
$15 flat rate shipping on orders weighing 3lb and above

Curbside Pick-Up

If you select the Local Pick-Up option, you will receive a pick-up notification email when your order is ready. Please do not come to pick up your order before you have received the pick-up notification email. Instructions for Pick-Up will be in the notification email. Local Pick-Up orders are usually ready within 2-3 business days.

Local Pick-Up Hours: Monday-Thursday 9am-3pm
Local Pick-Up Location: 5750 Pineland Dr. Dallas, Texas 75231

Local Pick-Up orders not retrieved within 30 days of pick-up notification will be put back into inventory and original order will not be refunded. 

Have a question about our shipping policies? We’re happy to help—just email us at orders@vickerytrading.org. 

Returns & Exchanges

THE BASICS

We love our products and hope you do too! If you aren’t 100% satisfied with your Vickery Trading Company purchase for any reason, we will happily accept exchanges or returns of any unworn, unwashed garments with original tags according to the policies below.

THE DETAILS

Exchanges

You may exchange an unworn, unwashed garment or accessory in new condition within 30 days of the original shipment date. You can choose to receive either a refund via your original payment method, or a Vickery Trading Company credit for the original price paid plus $6 to cover the cost of shipping your next Vickery Trading Company purchase. Original shipping charges on returned items are non-refundable.

Returns

You may return an unworn, unwashed garment or accessory in new condition within 15 days of the original shipment date. You may choose to receive either a refund via your original payment method, or a Vickery Trading Company credit for the original price paid plus $6 to cover the cost of shipping your next Vickery Trading Company purchase. Original shipping charges on returned items are non-refundable.

Items not included in our return policy

Gift Cards and Sale items cannot be returned or exchanged. Lost items or items damaged due to normal wear and tear are not covered under our return policy.

Items lost or damaged in transit

Items that are damaged in transit or are missing from shipment and reported within 30 days of the original shipment date are eligible for replacement, exchange, or refund.

Defective items

If your Vickery Trading Company item is defective in construction, Vickery Trading Company will provide a replacement within 30 days of the original shipment date at no additional cost to you.

How to exchange/return an item

To exchange or return an item, please email orders@vickerytrading.org
Return or Exchange items can be shipped to:
Vickery Trading Company
ATTN: Return/Exchange Department
5750 Pineland Dr. Suite 200
Dallas, Texas 75231